Delivery & Shipping

Delivery charges are calculated automatically at checkout based on your delivery postcode, the size of your order and the delivery service required.

Because salon furniture varies in size and weight, larger orders may require a two person delivery service.

All UK orders are dispatched from our warehouse in Manchester.

You can estimate your delivery charge by adding your items to the basket and entering your delivery address at checkout. Delivery charges are automatically calculated based on your delivery location, the size of your order and the products you’ve selected.

If you would like a delivery quotation before ordering, please contact our Customer Service team on 0161 528 0732.

Please note that deliveries are made to ground floor locations only. If your premises require additional access arrangements, please contact us before placing your order.

Simply enter your delivery postcode into the Delivery Cost Calculator during checkout.

Delivery charges are calculated according to your location, the size of your order and the delivery service required.

If you would prefer a quotation before placing your order, please contact our Customer Service team on 0161 528 0732.

Provided all items are in stock, estimated delivery times are:

• England & Wales: 2 to 3 working days
• Scotland: 4 to 5 working days
• Northern Ireland: Delivery times vary depending on the carrier. We’ll confirm an estimated delivery date when your order is placed.

If your order contains products with different lead times, our team will contact you to discuss the expected delivery schedule.

All orders placed through comfortel.co.uk are dispatched from our warehouse in Manchester, England.

Holding stock locally allows us to provide faster delivery throughout the United Kingdom, with most stocked products delivered within 2 to 5 working days depending on your location.

If an item is temporarily out of stock or made to order, our team will advise you of the estimated lead time before dispatch.

Yes. Comfortel supplies salon furniture worldwide through our regional websites and authorised distributors.

If you are visiting from outside the UK, simply use the country selector located in the top right corner of the website, or in the mobile menu, to select your region. You’ll be directed to the appropriate Comfortel website with local products, pricing and delivery information.

All UK orders placed through comfortel.co.uk are dispatched from our warehouse in Manchester.

If your country is not listed, please contact our team and we’ll be happy to discuss the best ordering option for your location.

Delivery dates are estimates only. While Comfortel will make every effort to deliver within the estimated timeframe, delays can occasionally occur outside our reasonable control.

Unless alternative arrangements have been agreed, all deliveries are kerbside only, meaning goods will be delivered to the nearest accessible point at the delivery address. Products are securely packaged for transport, including palletised delivery where required.

Please note that our delivery service does not include unpacking, assembly or packaging removal.

Certain products, particularly mirrors and ceramic basins, are fragile. Please inspect your order immediately upon delivery to ensure the goods have not been damaged in transit.

Any claims relating to damage to fragile products must be reported within 6 hours of delivery by calling 0161 528 0732 or emailing in**@**********co.uk, quoting your order number.

Comfortel cannot accept liability for delays outside our reasonable control or for any consequential loss or damage arising from delayed delivery.

For information about damaged, faulty or incorrect items, please refer to our Returns & Refunds Policy.

Once your order has been despatched, we’ll email your tracking details so you can follow your delivery online.

Yes. Our delivery partners normally require a signature as proof of delivery.

If you would like your order to be left without a signature, simply leave instructions when placing your order.

Please note that once goods have been delivered in accordance with those instructions, Comfortel cannot accept responsibility for any loss or damage.

If you won’t be available, you may authorise the carrier to leave your order in a safe place by adding delivery instructions when placing your order.

Please note that once goods have been left in accordance with your instructions, Comfortel cannot accept responsibility for any loss or damage.

If you need to arrange an alternative delivery date, please contact our Customer Service team before delivery.

Please notify Comfortel within 72 hours of receiving your order by calling 0161 528 0732 or emailing in**@**********co.uk, quoting your order number.

If you’ve received an incorrect item, please do not open or assemble it.

Once an incorrect product has been used or assembled, it will be considered accepted and we may be unable to arrange an exchange.

Where an error has occurred, we’ll arrange collection of the incorrect item and deliver the correct product at no additional cost.

Yes. We deliver to both commercial and residential addresses throughout the United Kingdom.

Please note that deliveries are made to the ground floor only unless alternative arrangements have been agreed before dispatch.

Where possible, we’ll work with our delivery partners to accommodate preferred delivery dates.

If you have a specific delivery requirement, please contact our Customer Service team before placing your order and we’ll do our best to assist.