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Comfortel Technical Website Help

Common Frequently Asked Questions about using our website

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Website Frequently Asked Questions

At www.comfortel.co.uk, we sell direct to salon professionals, businesses and industry professionals in the United Kingdom. By signing up for an account, you have access to our trade prices and shopping online.

Go to ‘My Account’ and fill in our registration form.

You will recieve an email to verify your email,

Once you verfiy your email, you’ll be able to login and see prices and shop online.

Did not recieve an email? You can reset your password here.

At www.comfortel.co.uk, we sell direct to salon professionals, businesses and industry professionals in the United Kingdom. By signing up for an account, you have access to our trade prices and shopping online.

Since you are buying directly from Comfortel Furniture UK,  you are guaranteed to save money because you are eliminating the middleman. This can save you hundreds if not thousands of dollars.  We stock a large inventory in the United Kingdom, so you can be assured that you will receive your items as quickly as possible. Almost all items will ship within 72 hours of purchase from our warehouse partners located in Great Manchester, England.  If you do not see a product listed in our website, please feel free to contact our friendly team at info@comfortel.co.uk

At www.comfortel.co.uk, we have the highest security measures to ensure that our website is not attacked by external parties and your information is safe.

Please ensure you have provided true information and verified your email address.

You will recieve an email to verify your email, Once you verfiy your email, you’ll be able to login and see prices and shop online.

If you don’t know or have forgotten your password – You can reset your password here.

On the occasion you have have been locked out of our website, this is because you have entered the incorrect login details and the website thinks you are a BOT.
Your IP will be blocked for a few hours – so please return to our website after this time or simply change your device/IP address.

If you don’t know or have forgotten your password – You can reset your password here.

Online we accept Visa or MasterCard
Within our showroom, or orders over the phone we accept BPAY, Visa, MasterCard and EFT.

We stock a large inventory in the United Kingdom, so you can be assured that you will receive your items as quickly as possible.

Almost all items will ship within 24 – 48 hours of purchase from our facility located in Greater Manchester, England.

For delivery lead times please refer to our Shipping & Deliveries page here

If you do not see a product listed in our website, please feel free to contact our friendly sales team via our contact us form.

When purchasing from Comfortel, your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy please view our Privacy Policy Page

We exercise great caution in trying to avoid errors in pricing and product information. If such mistakes occur, we reserve the right to correct them. We apologise in advance for any inconvenience this may cause. Whilst we try and ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel your order before delivery and you have already paid for the goods, you will receive a full refund. Delivery costs are charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. Please note in the event that an item is added to the cart for a value of $0 or $1 and the order is placed, this is an error and the order will not be honoured. Comfortel Furniture reserve the right to change any information on the website at any time.